Terms of Use

Last updated: August 5, 2025


1. Acceptance of Terms

By accessing or using this website (https://insightcouch.com.au), you agree to comply with and be bound by these Terms of Use. If you do not agree, please do not use the website.


2. About Us

This site is operated by Repploy Counselling and ASD Services, located at:

Address: 10 Somerville Road, Hampton Park, Victoria, 3976

Email: contact@insightcouch.com.au

Phone: 0493 993 025


3. Not Medical or Emergency Advice

Information on this website is for general informational and promotional purposes only. It is not a substitute for professional medical, psychological, or crisis advice.

If you are in crisis or need urgent support, please contact Lifeline on 13 11 14 or Emergency Services on 000.


4. Use of Website Content

All content, including text, video, audio, graphics, and downloads, is the property of The Insight Couch or its licensors and is protected by Australian copyright and intellectual property laws.

You may not reproduce, distribute, or modify any content without prior written consent.


5. Booking and Services

All bookings for counselling services or events are subject to availability and confirmation. By booking a service, you agree to abide by our cancellation, refund, and confidentiality policies, which will be provided at the time of booking.


6. User Contributions

Any content submitted by users (e.g. comments, questions, testimonials) may be used by us for promotional purposes unless specifically requested otherwise. We reserve the right to remove content deemed inappropriate or harmful.


7. Third-Party Links

This website may contain links to third-party sites. We are not responsible for their content, availability, or privacy practices. Clicking external links is at your own risk.


8. Limitation of Liability

To the fullest extent permitted by law, we disclaim any liability for loss or damage arising from use of this website, including but not limited to errors, omissions, or interruptions in content or service.


9. Website Availability

We aim to keep this website accessible, but do not guarantee continuous, error-free operation. We may update, remove, or suspend the site at any time without notice.


10. Privacy

Your use of this site is also governed by our Privacy Policy, which outlines how your personal information is collected and used.


11. Changes to These Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting. Continued use of the site constitutes acceptance of updated terms.


12. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes arising from use of this site shall be resolved in the courts of Victoria.


13. Contact Us

For questions regarding these Terms of Use, please contact:

The Insight Couch

Email: contact@insightcouch.com.au

Phone: 0493 993 025